Contact CanadaDrugs.com

Q. How do I contact CanadaDrugs.com?

A. You may call us using any of the following Phone Numbers. Please note that outside of pharmacy hours, an automated attendant will take a message and schedule a call back during Pharmacy Hours of Operation:

• Toll-Free Phone: 1-800-CAN-DRUG (1-800-226-3784)
• TTY Toll-Free Phone for hearing impared service: 1-877-258-7006
• International Phone: 1-204-949-1394 (long distance charges apply)

If you need to speak to a pharmacist, call our phone line and select "Prompt #4" on your touch tone phone to be connected to a pharmacist.

To fax in your Patient Order Form you may use either of the following fax numbers:

• Toll-Free Fax: 1-800-988-5440
• International Fax: 1-204-224-2736 (long distance charges apply)

To email in your Patient Order Form you may use the following email address:

• info@canadadrugs.com

Hours of Operation

Open 24 Hours a Day, 7 Days a Week.
Closed December 25^th and January 1^st.

Mailing Address
24 Terracon Place
Winnipeg, MB, Canada
R2J 4G7

Q. How can I email someone at CanadaDrugs.com my questions?

A. For your convenience, please use the contact forms provided on the website to contact our staff. This will ensure your question or comment is routed to the appropriate staff to handle your enquiry. Patient comments and feedback are welcomed and ensure continuous improvements to our products, policies and procedures.

To contact a Pharmacist directly please use the "Ask our Pharmacist" form: Pharmacist Contact Form

For general inquiries about CanadaDrugs.com^TM, how to order, or to provide feedback please use the general contact form: General Contact Form

Q. How long does it take to respond to my e-mail inquiry?

A. We strive to have every e-mail answered within 24 hours. National or civic holidays may extend the length of time to respond, however our goal is still always 24 hours.

Q. How long does it take CanadaDrugs.com to get my fax and process it?

A. We strive to have all faxes processed within 24 hours of receiving them. National or civic holidays may extend this time, but our goal is still always 24 hours.