Canadian Pharmacy & Patient Services

Contact CanadaDrugs.com

Q. How do I contact CanadaDrugs.com?

A. You may call us using any of the following phone numbers. Please note that outside of pharmacy hours, an automated attendant will take a message and schedule a call back during Pharmacy Hours of Operation:

  • Toll-Free Phone: 1-800-CAN-DRUG (1-800-226-3784)
  • TTY Toll-Free Phone for hearing impared service: 1-877-258-7006
  • International Phone: 1-204-654-7964 (long distance charges apply)

To fax in your Patient Order Form you may use either of the following fax numbers:
  • Toll-Free Fax: 1-800-988-5440
  • International Fax: 1-204-258-7009 (long distance charges apply)
To email in your Patient Order Form you may use the following email address:Hours of Operation

Open 24 Hours a Day, 7 Days a Week.
Closed 6:00 pm, December 24th - 7:00 am, December 26th
Closed 6:00 pm, December 31st - 7:00 am, January 1st

Mailing Address
24 Terracon Place
Winnipeg, MB, Canada
R2J 4G7

Q. How can I email someone at CanadaDrugs.com my questions?

A. For your convenience, please use the contact forms provided on the website to contact our staff. This will ensure your question or comment is routed to the appropriate staff to handle your enquiry. Patient comments and feedback are welcomed and ensure continuous improvements to our products, policies and procedures.

To contact a Pharmacist directly please use the "Ask our Pharmacist" form: Pharmacist Contact Form

For general inquiries about CanadaDrugs.comTM, how to order, or to provide feedback please use the general contact form: General Contact Form

Q. How long does it take to respond to my e-mail inquiry?

A. We strive to have every e-mail answered within 24 hours. National or civic holidays may extend the length of time to respond, however our goal is still always 24 hours.

Q. How long does it take CanadaDrugs.com to get my fax and process it?

A. We strive to have all faxes processed within 24 hours of receiving them. National or civic holidays may extend this time, but our goal is still always 24 hours.

Your Guarantee

To provide a secure and safe shopping experience for all of our customers, CanadaDrugs.com is committed to meeting and exceeding all standards outlined by the leading pharmacy accreditation organizations.

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ABOUT TRUST ONLINE

CanadaDrugs.com is licensed in the province of Manitoba by the Manitoba Pharmaceutical Association. License Number 32195

Be advised that, given the international nature of the practice of International Prescription Services (IPS) pharmacy, there may be limitations in the ability of the Manitoba Pharmaceutical Association (MPhA), which is the statutory licensing authority for pharmacies and pharmacists in the Province of Manitoba, to investigate and prosecute complaints from persons who receive services or products from an IPS pharmacy.

Manitoba pharmacists are not permitted to fill US physicians' prescriptions. They can only fill prescriptions issued by a physician licensed in a province or territory of Canada. M.Ph.A takes the position that it may be contrary to professional standards for a pharmacist to fill prescriptions by a physician, licensed in a province or territory of Canada, who has not established an acceptable patient physician relationship with you.

* All prices are subject to change at any time. . For questions regarding pricing and availability of products from CanadaDrugs.com you may call 1-800-226-3784.

CanadaDrugs.com LP is presently licensed in the province of Manitoba by the Manitoba
Pharmaceutical Association. License Number 32195

CanadaDrugs.com Customer Care is located at: 24 Terracon Place, Winnipeg, Manitoba, Canada, R2J 4G7

Copyright © 2012 CanadaDrugs.com. All rights reserved.

"Canada Drugs" and "CanadaDrugs.com" are registered trademarks used under exclusive license by CanadaDrugs.com Customer Care. All rights reserved.