Canada Drugs Phone: 1-800-226-3784 Fax: 1-800-988-5440 New Orders Order Form
Online Prescriptions from Canada Drugs
Online Prescription Drugs Over the counter drugs Ordering Prescription Drugs Online Online Prescription Refill Online Pharmacy & Patient Services
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Canadian Pharmacy & Patient Services

Contact CanadaDrugs.com

Q. How do I contact CanadaDrugs.com?

A. You may call us using any of the following Phone Numbers. Please note that outside of pharmacy hours, an automated attendant will take a message and schedule a call back during Pharmacy Hours of Operation:

  • Toll-Free Phone: 1-800-CAN-DRUG (1-800-226-3784)
  • TTY Toll-Free Phone for hearing impared service: 1-877-258-7006
  • International Phone: 1-204-949-1394 (long distance charges apply)
If you need to speak to a pharmacist, call our phone line and select "Prompt #4" on your touch tone phone to be connected to a pharmacist.

To fax in your Patient Order Form you may use either of the following fax numbers:
  • Toll-Free Fax: 1-800-988-5440
  • International Fax: 1-204-224-2736 (long distance charges apply)
To email in your Patient Order Form you may use the following email address:Hours of Operation

Open 24 Hours a Day, 7 Days a Week.
Closed December 25th and January 1st.



Mailing Address
24 Terracon Place
Winnipeg, MB, Canada
R2J 4G7

Q. How can I email someone at CanadaDrugs.com my questions?

A. For your convenience, please use the contact forms provided on the website to contact our staff. This will ensure your question or comment is routed to the appropriate staff to handle your enquiry. Patient comments and feedback are welcomed and ensure continuous improvements to our products, policies and procedures.

To contact a Pharmacist directly please use the "Ask our Pharmacist" form: Pharmacist Contact Form

For general inquiries about CanadaDrugs.comTM, how to order, or to provide feedback please use the general contact form: General Contact Form

Q. How long does it take to respond to my e-mail inquiry?

A. We strive to have every e-mail answered within 24 hours. National or civic holidays may extend the length of time to respond, however our goal is still always 24 hours.

Q. How long does it take CanadaDrugs.com to get my fax and process it?

A. We strive to have all faxes processed within 24 hours of receiving them. National or civic holidays may extend this time, but our goal is still always 24 hours.

Transparent and Accountable to Our Customers

Canada Drugs is the global leader in prescription drug savings and we take pride in being an industry leader and working to deliver you high quality prescription drugs at the lowest guaranteed price. Since our founding in 2001 we have emerged as the number one online pharmacy in product knowledge, prescription choice, quality and safety. We have over 400 full time staff and fill over 3,000 prescriptions every day and ship them safely to patients in the United States, Canada, and around the world. We value your business and work hard to be the very best Canadian Pharmacy and to make it easy, safe and affordable for you to trust us as your choice for your prescription drug purchase.

At Canada Drugs, we maintain extremely rigorous standards in patient safety. We believe access to essential prescription drugs should be safe, convenient, and affordable for all. Canada Drugs is a certified member of the Canadian Internet Pharmacy Association (CIPA), the Manitoba International Pharmacists Association (MIPA), the Better Business Bureau (BBB), VeriSign and is a 5 star rated pharmacy from Pharmacy Checker.com. As a premiere Canadian Internet-based and mail order pharmacy, CanadaDrugs.com LP is licensed by the Manitoba Pharmaceutical Association to distribute prescription medication.

We believe transparency and reassuring you about your safety are essential to our business model and take every step to be open and accountable to our tens of thousands of customers. Under strict quality assurance measures, every step is taken to ensure the safety and accuracy of each prescription order. If you have any questions please browse our FAQ's or give us a call at 1-800-226-3784 and one of our trained Patient Service Representatives can answer any of your questions about ordering your medication online from a Canadian pharmacy.

Additionally, if you have any concerns about a particular medication, or other medical related question you would like answered by a pharmacist please feel free to click the Ask a Pharmacist tab and one of our pharmacists will respond to your questions promptly. Our pharmacy staff can also be reached by phone at 1-800-226-3784.

Your Guarantee

To provide a secure and safe shopping experience for all of our customers, CanadaDrugs.com is committed to meeting and exceeding all standards outlined by the leading pharmacy accreditation organizations. Click to read more...

* All prices are subject to change at any time. . For questions regarding pricing and availability of products from CanadaDrugs.com you may call 1-800-226-3784.

CanadaDrugs.com LP is presently licensed in the province of Manitoba by the Manitoba
Pharmaceutical Association. License Number 32195

CanadaDrugs.com Customer Care is located at: 24 Terracon Place, Winnipeg, Manitoba, Canada, R2J 4G7

Copyright © 2010 CanadaDrugs.com. All rights reserved.

"Canada Drugs" and "CanadaDrugs.com" are registered trademarks used under exclusive license by CanadaDrugs.com Customer Care. All rights reserved.

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Mailing Address:
24 Terracon Place
Winnipeg, Manitoba, Canada
R2J 4G7

Hours of Operation:
Call Centre (sales, refill and order information): 24 hours, 7 days a week
Pharmacy: Monday to Friday 8:00 am to 4:30 pm
Closed December 25th and January 1st.

Please report spam and other email abuse to abuse@canadadrugs.com